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<p>The very first thing we have to do is manage our anxiety:</p> <p class="p1">1- by greeting your anxiety,</p> <p class="p1">2- reframing as a conversation,</p> <p class="p1">3- being in the present moment.</p> <p class="p1">Four steps, that will help you speak spontaneously:</p> <p class="p1">First you get out of your own way (point at things and call them the wrong name.)</p> <p class="p1">Second, Give gifts (see your interactions as ones of opportunity, not challenges.)</p> <p class="p1">Third, take the time to listen, listen.</p> <p class="p1">Fourth, use structures.</p> <p>The first useful structure is the problem, solution, benefit, structure.</p> <p>Second structure is the what? So what? Now what? Structure. You start by talking about what it is, then you talk about why it's important, and then what the next steps are. This is a wonderful formula for answering questions.</p> <p class="p1"> </p>
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